Metro Ride Kolkata app creates milestone with commuters banking more on digitisation
Telegraph | 9 January 2025
The Metro Ride Kolkata mobile
app created a milestone on Wednesday with 50,000 iOS users and 9.6 lakh android
phone users downloading the mobile application.
The app was launched on March 3, 2022 for android phones and on
March 22, 2024 for Apple phones and has been developed by the Centre for
Railway Information Systems (CRIS).
The app has also eased daily travel of Metro commuters as a user
can recharge their smart cards or book QR code based tickets anytime and from
anywhere, when the services run, reducing long queues at the stations.
Since an upgrade in September 2024, the app also offered e-tickets
valid for 12 hours. This feature is available for all lines under Kolkata Metro.
According to the Metro authorities, staff are posted at various
stations across the city to help commuters download the Metro Ride Kolkata app,
and help them navigate through the process.
Through digitisation and popularising the app Metro Ride Kolkata,
the Kolkata Metro has been aiming for efficiency in service, besides embracing
eco-friendliness and minimising queues at metro stations.