E-tail delivery personnel lay siege to New Town complex after parking row
Times of India | 25 March 2025
123 Kolkata: A group of delivery personnel from a quick-commerce company allegedly barged into a housing complex in New Town and assaulted security guards and office staff after a dispute over parking, residents said. The RWA has filed a complaint with Eco Park PS and provided CCTV footage that captures visuals of the outsiders — many of them wearing the company's uniform — entering the complex and engaging in a heated discussion with the guards and staff. None has been arrested yet.
According to the complaint, the conflict began around 11.30 am on Thursday when a delivery worker, Saiful Mondal, was asked to park his scooter in the designated area instead of in front of a residential tower entrance. An altercation followed, and Mondal reportedly left, only to return with a group of 50 to 70 individuals, said residents..
Officials of the RWA said they have submitted CCTV footage that reportedly shows the group forcibly entering the complex through gate 3. "Security staff member Md Harun, employed by New Prahari Security Agency, was allegedly beaten, and the attackers attempted to drag him out. Other security and housekeeping supervisors were also attacked. The assailants threatened anyone who tried to intervene. This continued for several minutes until other apartment residents and senior officials of facility management threatened to call cops," said Suman Ghosh, president of the Greenwood Sonata Apartment Owners Association.
Officials said as per norms, delivery personnel are supposed to park their vehicles at a designated place and then walk to the tower. Residents said despite a complaint on the evening of March 20, there was no immediate cop intervention. The RWA escalated the matter two days later, urging police to treat the complaint as an FIR and also posted about it on social media tagging senior Bidhannagar Commissionerate officers and the e-commerce firm.
A senior officer of Bidhannagar city police said they have received a complaint of criminal trespass and assault and have started a probe.