Not more than 250 in LPG queue: Auto rules to keep routes running
Times of India | 27 March 2026
Kolkata: In a city where autos form the backbone of last-mile connectivity, a deepening LPG shortage has triggered an unusual response — self-imposed discipline. With fuel increasingly scarce, auto operators across Kolkata have introduced a cap of 250 vehicles per queue at functional auto gas stations, ensuring that routes continue to operate despite mounting pressure.
As of late March, the city's iconic green-and-yellow autos are no longer roaming freely in search of passengers. Instead, they are clustered around the few fuel stations where LPG supply is confirmed. Of Kolkata's 19 auto gas dispensing units, only about five are operational for autos at any given time, resulting in serpentine queues stretching up to 2km–3km in areas like Salt Lake, Chetla and Behala.
What stands out, however, is the order within this chaos. At each pump, queues are being managed with near-military precision by drivers themselves, often under the supervision of local route committees. The 250-auto cap is not arbitrary — it reflects the approximate number of vehicles that can be serviced in one cycle before supply runs dry.
"We are keeping tabs on each route. Initially, we tried a first-come-first-served system, but that quickly became unmanageable. Now, we regulate the numbers and even split the queues into batches," said Sanjit Mondal, an operator on the Dakghar–Chowrasta route.
Coordination happens in real time. Drivers rely on mobile networks and stand leaders to track fuel availability, warning others when a pump runs out. This has helped avoid unnecessary congestion and wasted trips.
Local dynamics also play a role. At many stations, one of the two dispensers is reserved exclusively for autos operating in that area, while "outsiders" must queue up at the other. "In Chetla, local autos get preference at one dispenser. Others have to wait longer," said Sabur Miyan of the Taratala–Jadavpur route.
The crisis has altered daily routines. Some drivers arrive as early as 1 am to secure a spot while others rotate shifts, bringing food and water for colleagues who may spend five-six hours in line. Until recently, rationing capped fuel at 10 litres per vehicle — barely enough for a few hours of operation — though full-tank refilling has resumed in limited capacity.
Despite a recent fare hike, operators say earnings remain under strain. A significant portion of their working day is lost to queuing up, reducing time on the road. Yet, the discipline has helped prevent conflict. By enforcing order, drivers have managed to distribute scarce fuel without flare-ups typically seen during shortages.
With alternative sources like pilfered domestic LPG now largely unavailable or unaffordable, the pressure on official supply lines has intensified. For now, Kolkata's auto network continues to function — not because the crisis has eased, but because drivers have learned to manage it collectively.